The Hillman Group

Area Mgr-Order Proc-Shipping

US-OH-Forest Park
1 month ago(12/8/2017 11:27 AM)
Requisition ID
# of Openings
Category (Portal Searching)



Manages the activities of the Order Processor and Shipping Departments. Accountable to deliver required results in accordance with established standards and within budgetary constraints.



Key Result Areas

  • Productivity and Results
    • Provides daily direction to Area Supervisors to accomplish operating results.
    • Delivers results in accordance with established productivity standards and business unit goals.
    • Applies sound motivational and employee relation techniques to maintain an engaged and productive work group.
    • Schedules and appropriately deploys assigned personnel to achieve performance goals.
    • Troubleshoots workflow disruptions and takes appropriate corrective action.
  • Staffing and Staff Development
    • Recruits quality personnel on a timely basis to maintain optimal staffing levels.
    • Directs supervisors to ensure all staff are properly oriented and trained.
    • Conducts performance reviews and sets goals and development plans for departmental personnel.
    • Administers corrective action as required in accordance with policy.
    • Establishes and maintains sound professional relations with all employees within the work group to ensure a high level of employee engagement.


  • Operational Support and Control
  • Develops, recommends, and/or implements approved enhancements to processes, systems, policies, and procedures to improve operational efficiency, accuracy, and customer service levels.
  • Works with maintenance and support teams to effectively maintain equipment in optimal working order.
  • Reconciles payroll and attendance records on a timely basis in compliance with policies and established payroll standards.
  • Reviews the accuracy of methods and productivity standards and recommends appropriate adjustments
  • Provides input to the annual budgeting process


  • Safety and Quality of Results


    • Takes appropriate action to enforce safety policies and procedures.
    • Conducts safety training as necessary and according to established schedules.
    • Establishes and enforces checks of process quality to ensure compliance with established standards.



Associate degree preferred or the equivalent in education and experience.



  • Experience in a high volume automated multi-shift distribution center. Experience in a facility that uses conveyers, RF scanning, and pick-to-ship container methods preferred.
  • Comprehensive knowledge of inventory control and traffic management.
  • Knowledge of Word, Excel, and Windows. Able to learn and use in-house software applications.
  • Excellent organization, planning, and problem solving skills.
  • Excellent interpersonal and communication skills.
  • Able to lead and motivate employees by guiding, training, and offering counsel. We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.




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