The IT Operations Manager is responsible for the day to day operations of the Hillman Group 7/24 IT Operations schedule, policies and procedures. This hands-on position manages the scheduling, operation, and control of all data processing and ITIL activities for the Hillman Group. Additionally, this position is responsible for the ongoing maintenance and administration of Hillman’s iSeries server platform and JD Edwards E1 ERP platform. Performs continuous analysis of production jobs, backup processes, system monitors and system availability and provides solutions working with all Hillman IT and Business Groups. Directs and coordinates the activities of the IT Operations staff and external IT service providers. A significant majority of these requirements must be accomplished to meet the overall requirements of the position.