The Hillman Group

  • Retail Label Coordinator

    Job Locations US-OH-Cincinnati
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Coordinate the production of customer-specific retail labels for a variety of product lines using multiple types of printers and label stock. Ensure retail price labels are printed timely and accurately and shipped in accordance with operational demand. Upload information between databases and label programs. Troubleshoot and maintain digital equipment.


    Key Results Areas (KRA’s):

    1. Administration
    • Coordinates and executes on department procedures and maintains knowledge of department procedures using SharePoint, Label Maintenance programs and Planogram Builder.
    • Quality review of requests to ensure accuracy of production
    • Responsible for the production of labels to meet daily operational demands
    • Ability to leverage expertise with labeling procedures, requirements, and quality to ensure all deliverables are fully compliant and free of errors.
    • Programs label form types for print on demand application and custom print.
    • Maintain and review inventory of label stock and supplies.
    • Observes all safety procedures and policies; Reports potentially unsafe conditions to supervisor; Uses equipment and materials properly
    1. Communication
      • Communicates between internal department groups to resolve label issues timely.
      • Communicate effectively to resolve issues and complaints
      • Communicates with requester on label status and ship detail when required.
      • Communicates with Marketing on new label design requests
      • Escalates issues to management team
    2. Sales/Business Support
      • Tracks program initiatives in partnership with project management and department management.
      • Coordinates communication through multiple channels to support inquires in a timely manner.
      • Coordinates label processing for projects and new product releases.
      • Upload stock SKU data to label program.
      • Produce products to fulfill PO’s and creates ASN
    3. Technological Support
    • Monitors, maintains and troubleshoots digital equipment and printers.
    • Calibrates label and color to ensure accuracy and label quality.





    High School diploma or GED equivalent is required; College degree or equivalent in education and work experience.



    • Administrative experience preferred.
    • Good presentation skills and ability to communicate information clearly and concisely.
    • Excellent communication skills; ability to effectively communicate requirements and technical information.
    • Working knowledge of computer applications (i.e. MS Office Suite), and ability to learn in-house software applications.
    • Strong problem-solving skills and ability to work with a variety of personalities; maintain composure under stressful conditions.
    • Excellent organizational skills, the ability to manage multiple projects


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